Terms of Service

These Terms apply to anyone who uses rewaver.com (the “Site”), and to any business (“Client”, “you”) that engages Rewaver for services. Our Privacy Policy forms part of these Terms.

• Website builds are quoted as a fixed price before work begins.
• Monthly Services (such as Local SEO, Growth or Full Funnel retainers, and Website Care Plans) are billed in advance on a recurring monthly basis in Australian dollars (AUD), unless otherwise agreed in writing.
• Where we manage Google Ads on your behalf, our management fee is charged separately to your ad spend; 100% of the ad spend you fund goes to Google, and Google’s own advertising terms apply to that spend.
• Invoices are due on the date stated on the invoice. Late payment may result in suspension of Services until the account is brought up to date.
• Prices exclude GST unless stated otherwise. GST will be added where we are required to charge it.
• Full commercial terms covering payment schedule, revisions and scope for your specific engagement are confirmed in writing (by email or a signed proposal) before work begins, and those written terms take priority over this general summary where they conflict.

Unless otherwise agreed in writing, once you have paid for the relevant Service in full:

• you own the domain name (where registered through us), the website, its content, and any assets we create specifically for you as part of the Service; and
• we will hand over full access to your website, hosting, domain and other assets if you choose to leave, with no assets held back.

Rewaver retains ownership of its own pre-existing tools, frameworks, code libraries, templates and know-how, and may reuse general, non-confidential techniques and learnings across other clients.

Search engine rankings, AI search visibility, and Google Ads performance are influenced by factors outside our control, including changes made by Google and other platforms, competitor activity, and your own business’s reviews and reputation. While we work to the best of our ability and industry good practice, we do not guarantee specific rankings, traffic, leads or advertising results, and nothing in our marketing (including typical timelines such as “60 to 90 days” for Google Maps movement or “3 to 6 months” for organic rankings) is a guaranteed outcome for your business.

Website Care Plan features such as uptime monitoring, backups and security monitoring are provided on a best-efforts basis using reputable third-party infrastructure. Unless a specific service level agreement is agreed in writing, we do not guarantee any particular level of uptime or response time, though we will act promptly to investigate and resolve issues we are notified of or detect.

To the maximum extent permitted by law:

• Rewaver’s total liability arising from or in connection with a Service is limited to the amount you paid us for that Service in the three months before the event giving rise to the claim; and
• Rewaver is not liable for indirect, consequential or special loss, including loss of profits, revenue, data or business opportunity.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, that cannot lawfully be excluded, restricted or modified.

These Terms are governed by the laws of [State/Territory], Australia, and each party submits to the non-exclusive jurisdiction of the courts of that State or Territory.

Email: [email protected]

These terms are also available as a plain markdown document in our repository, and reference the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law), the ACCC’s consumer guarantees guidance, the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth). See also our Privacy Policy.